FAQ
Answers to a few of our more commonly asked questions.
If you have additional questions, please reach out to us in the contact section.
Billing & Pricing
Payments Accepted
We accept all forms of payment including, checks, cash, cards, money orders and Venmo. Our card payments are processed via Authorize.net, a secure payment system. Card payments can be made by calling our office during business hours at (502)389-6905 or we can email you an invoice that can be paid online. Payments can be mailed to the address on your invoice. There is a $25.00 fee for returned checks. We do not recommend mailing cash.
Cancellations
Cancellation Policy
Mother Nature can be unpredictable and occasionally we will have to contact a customer to reschedule due to weather issues. If there is weather preventing us from completing your service, you will be notified by our office with a reschedule date.
We understand that things happen. If you need to make changes to your appointment, feel free to contact us anytime.
Satisfaction Guarantee
Satisfaction Guarantee
We strive to deliver the very best service to every customer, guaranteed!